Privacy Policy

In the Mood, hereinafter referred to as the ‘Company,’ has established the following privacy policy concerning the handling of users’ personal information within the services provided on this website, hereinafter referred to as the ‘Service’ (hereinafter referred to as the ‘policy’).

Article 1 (Personal Information)

The term “”personal information”” in this policy aligns with the definition provided by the Personal Information Protection Act. Personal information refers to details about a living individual, encompassing but not limited to their name, date of birth, address, telephone number, and contact information. It also encompasses information that can identify a specific individual through description or other means, as well as information that can identify an individual solely based on factors such as appearance, fingerprints, voiceprint, and the insured person number on the health insurance card (personal identification information).

Article 2 (Method of Collecting Personal Information)

We may request personal information, such as name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver’s license number, when a user registers for our services. Additionally, transaction records and payment information, including personal information exchanged between the user and our partners (referred to as “partners,” including information providers, advertisers, and advertisement distributors), may be shared with them, as stated in Article 3.

Article 3 (Purpose of Collection and Use of Personal Information)

The purposes of collecting and using personal information are as follows:

1 To provide and operate our services

2 To respond to user inquiries, including identification

3 To send email notifications of new features, updates, campaigns, etc., related to the service the user is using, as well as information on other services provided by the Company

4 To contact users as necessary for maintenance, important notices, etc.

5 To identify users who have violated the Terms of Use or are attempting to use the service for illegal or unjust purposes, and to refuse their use of the service

6 To allow users to view, change, or delete their own registration information or view the status of their service usage

7 To charge users for paid services

8 For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

1 The purpose of using personal information will be changed only when it is reasonably recognized that the new purpose is related to the original purpose.
2 If there is a change in the purpose of use, the Company will notify the user or make a public announcement on the website in a manner prescribed by the Company.

Article 5 (Provision of Personal Information to Third Parties)

1 Unless falling under the specified circumstances mentioned below, we will not disclose personal information to third parties without obtaining prior consent from the user. However, this exclusion applies to cases allowed under the Personal Information Protection Law and other applicable laws and regulations.
(1) When it is necessary for the protection of a person’s life, body, or property, and obtaining consent is difficult.
(2) Cases where providing personal information is particularly necessary for improving public health, promoting the sound growth of children, and obtaining consent is difficult.
(3) when it is necessary to cooperate with a government agency, a local government, or an individual or entity entrusted by either of the former two in executing affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of the affairs in question.
(4) When we have notified or announced the following matters in advance and have informed the Personal Information Protection Commission: (ⅰ) The purpose of use includes provision to a third party
(ⅱ) The items of data to be provided to the third party
(ⅲ) The means or method of provision to the third party
(ⅳ) The provision of personal information to third parties will be discontinued at the request of the person in question; and
(ⅴ) Means of accepting the person’s request

2 Notwithstanding the provisions of the preceding paragraph, the party to which the information is provided shall not fall under the category of a third party in the following cases:
(1) When we outsource all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
(2) When personal information is provided as a result of the succession of business due to merger or other reasons.
(3) Cases in which personal information is used jointly with a specific person, and in which the Company notifies the person or makes readily accessible to the person in advance the following information: the items of personal information jointly used, the scope of joint use, the purpose of use by the person, and the name of the person responsible for the management of the personal information.

Article 6 (Disclosure of Personal Information)

1 Upon receiving a request for the disclosure of personal information from the individual concerned, we will promptly provide such information. However, in the event that disclosure results in any of the following cases, all or part of the information may not be disclosed. If a decision is made not to disclose, prompt notification to that effect will be provided. A fee of 1,000 yen will be charged for each instance of personal information disclosure.
(1) When there is a risk of harm to the life, body, property, or other rights or interests of the person concerned or a third party.
(2) If there is a risk of significant hindrance to the proper conduct of our business.
(3) If it violates any other laws or regulations.

2 Notwithstanding the preceding paragraph, the Company, in principle, will not disclose non-personal information, such as historical and characteristic information.

Article 7 (Correction and Deletion of Personal Information)

1 If the user’s personal information held by the Company is incorrect, the user may request the Company to correct, add, or delete (hereinafter referred to as “correct, etc.”) the user’s personal information through a procedure determined by the Company.
2 If we deem it necessary to respond to a user’s request as described in the preceding paragraph, we will correct, etc., the relevant personal information without delay.
3 If the Company makes any correction, etc., based on the preceding paragraph or decides not to make such correction, etc., the Company will notify the user of such decision without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

1 If the Company is requested by the user to stop using or delete (hereinafter referred to as “suspention of use, etc.”) their personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained by wrongful means, the Company shall conduct the necessary investigation without delay.
2 If we determine that it is necessary to respond to the request based on the results of the investigation in the preceding paragraph, we will suspend the use, stc. of the personal information without delay.
3 In the case of suspension of use, etc. based on the preceding paragraph, or in the case of a decision not to suspend use, etc., the Company will notify the user of this without delay.
4 Notwithstanding the preceding two paragraphs, in the event that the suspension of use, etc. involves significant costs or is otherwise difficult to implement, and in the event that alternative measures can be taken to protect the rights and interests of the user, such alternative measures shall be taken.

Article 9 (Modification of Privacy Policy)

1 The contents of this Privacy Policy may be changed without notice to the user, except as otherwise provided by law or other regulations.
2 Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on the website.

Article 10 (Contact for Inquiries)

For inquiries regarding this policy, please contact us at the following address:
Address: 344-1 Yamanaka, Yamanakako-mura, Minamitsuru-gun, Yamanashi 401-0501
Company name: In the mood
E-mail address:
Telephone number: 0555-62-2042